Cookie Policy

Understanding Our Use of Cookies

This Cookie Policy explains how Trolnexa uses cookies and similar tracking technologies on our website. We believe in transparency about the data we collect and how we use it to enhance your wellness journey with us.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Types of Cookies We Use

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by external services we use

How We Use Cookies

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

• Website security and authentication
• Form submission and data processing
• Session management and user preferences
• Load balancing and site performance

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Page views and user behavior patterns
• Popular content and navigation paths
• Site performance and loading times
• Error tracking and troubleshooting

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language and region settings
• Form data and user inputs
• Accessibility preferences
• Contact form progress

Marketing Cookies

With your consent, we may use marketing cookies to:

• Understand the effectiveness of our outreach
• Personalize content based on your interests
• Measure campaign performance
• Prevent duplicate form submissions

Third-Party Services

We work with trusted third-party services that may set their own cookies:

Google Analytics

We use Google Analytics to understand website usage and improve user experience. Google Analytics may set cookies to collect anonymized data about your visit.

Contact Forms

Our contact forms may use cookies to prevent spam and ensure secure submission of your wellness inquiries.

Font Services

We use Google Fonts to enhance the visual experience of our website, which may involve setting cookies for optimization.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Block All Cookies: Prevent all websites from setting cookies
• Block Third-Party Cookies: Allow only first-party cookies
• Delete Existing Cookies: Remove cookies already stored on your device
• Notification Settings: Get alerts when cookies are being set

Browser-Specific Instructions

Impact of Disabling Cookies

While you can disable cookies, please note that this may affect your experience on our website:

• Contact forms may not function properly
• Your preferences may not be saved
• Some interactive features may be limited
• We may not be able to provide personalized content

Cookie Retention

Different types of cookies are retained for different periods:

• Session Cookies: Deleted when you close your browser
• Functional Cookies: Typically retained for 30 days to 1 year
• Analytics Cookies: Usually retained for 2 years
• Marketing Cookies: Retention varies by service, typically 30 days to 2 years

Your Rights

You have the right to:

• Know what cookies we use and why
• Choose which non-essential cookies to accept
• Withdraw consent for marketing cookies at any time
• Request information about data collected through cookies
• Access and delete personal data collected via cookies

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or regulations. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify users through our website
• Send email notifications when appropriate
• Request renewed consent for new cookie uses when required

Contact Us About Cookies

If you have questions about our use of cookies or would like to exercise your rights regarding cookie data, please contact us:

Related Policies

For more information about how we handle your personal data, please review our:

• Privacy Policy - Comprehensive data protection information
• Terms of Service - Conditions for using our website and services